Required skills

technical skills to inspect the quality of mechanical body and paint repair work undertaken on vehicle

analytical skills to identify and analyse vehicle repair work

communication skills to

confirm inspection requirements

question and listen to others regarding repair work

reach agreement on cost and quotation variations

literacy skills to

interpret manufacturer procedures

interpret technical information and specifications

use common industry terminology

analyse information relating to inspection requirements

understand safety procedures

write vehicle inspection reports

numeracy skills to

interpret technical measurements

determine cost variations

problemsolving skills to

achieve quality and avoid scheduling problems

identify technical and repair problems

prevent time and material wastage

team skills to

optimise workflow and quality

work effectively and cooperatively with others

technology skills to use communication devices and computerised equipment to document and report results

Required knowledge

technical knowledge of motor vehicle mechanical electrical surface and structural

damage and faults

dismantling and repair methods

current assessing and quoting methodologies

vehicle inspection and damage assessment procedures and methodologies including repair setups and dismantling procedures

relevant automotive websites to locate current best practice and future trends information

general insurance industry knowledge including relevant sections of

Competition and Consumer Act

copyright law

contract and insurance law

Insurance Contracts Act

intellectual property

Motor Vehicle Insurance and Repair Industry Code of Conduct

personal legal liability

State or Territory Fair Trading Act

methods of sourcing manufacturer and component supplier specifications including workshop manuals and repair guides

applicable commonwealth state or territory laws regulations and standards relating to inspecting quality of vehicle repair work including

environmental regulations

legislation

Workplace Health and Safety Act

workplace policies and procedures relating to inspecting the quality of vehicle repair work including

quality requirements

recording and reporting procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge

A person who demonstrates competency in this unit must be able to

observe safety procedures and requirements when inspecting vehicle repair work

communicate effectively with others involved in or affected by the work

source relevant vehicle repair information

inspect the quality of work undertaken for a range of vehicles

identify repair faults and decided rectification action

work within relevant codes of conduct

write a vehicle inspection report

Context of and specific resources for assessment

Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting

Assessment is to occur

using standard workplace practices and procedures

following safety requirements

applying environmental constraints

Assessment is to comply with relevant

regulatory requirements

Australian standards

industry codes of practice

The following resources must be made available for the assessment of this unit

a range of vehicles with both satisfactory and unsatisfactory repair work

computer hardware and software calculators and general office equipment

digital camera

workplace quality requirements

relevant tools and equipment

relevant information including manufacturer specifications and costs

vehicle inspection details

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of this Training Package

Assessment methods must confirm consistency and accuracy of performance over time and in a range of workplace relevant contexts together with the application of required skills and knowledge

Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application

Competence in this unit may be assessed in conjunction with other units which together form part of an holistic work role

Where applicable reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients

Assessment processes and techniques must be culturally sensitive and appropriate to the language literacy and numeracy capacity of the candidate and the work being performed

Vehicle inspection method may include:

Manufacturer and component supplier specifications may include:

Legal requirements are to be in accordance with applicable commonwealth, state or territory legislation, regulations, certification requirements and codes of practice, and may include:

WHS requirements may include:

Workplace environmental requirements may include:

Workplace policies and procedures may include:

Rectification action may include: